Quick Summary: We respect your privacy. We collect only the information necessary to provide you with access to our digital texture library, process transactions, and improve your experience. You have full control over your data and can request access, corrections, or deletion at any time.
1. Who We Are
PaperTexture.co (“we,” “us,” or “our”) operates the website https://papertextureco.stage.site. We provide digital texture resources for digital artists through free downloads, individual purchases, and subscription memberships.
Location: Toronto, Ontario, Canada
Privacy Contact:
Email: support@papertexture.co
For all privacy-related inquiries, data access requests, or deletion requests.
2. What Data We Collect and Why
2.1 Account Information
When you create an account on our website, we collect:
- Username – To identify your account
- Email address – For account verification, communication, and password resets
- Password – Stored in encrypted form to secure your account
- Profile information – Any additional information you choose to provide
2.2 Transaction and Payment Data
When you purchase products or subscribe to a membership, we collect:
- Billing information – Name, billing address, and email
- Payment information – Processed securely through Stripe and its affiliated payment partners. We do not store complete credit card numbers on our servers
- Transaction history – Records of purchases, downloads, and subscriptions
- Tax information – As required by Canadian law for financial record-keeping
2.3 Download and Usage Data
We track:
- Which textures and products you download
- Download dates and frequency
- Subscription status and membership level
Why we collect this: To manage your access rights, prevent abuse, and understand which products are most valuable to our users.
2.4 Comments
When you leave comments on our site, we collect:
- The data shown in the comment form (name, email, website URL if provided)
- Your IP address
- Browser user agent string
Why we collect this: To detect and prevent spam, and to facilitate discussion within our community.
We use an anonymized string created from your email address (called a hash) to check if you use Gravatar. If you do, your Gravatar profile picture will appear next to your approved comments. Gravatar’s privacy policy is available at https://automattic.com/privacy/.
2.5 Media Uploads
If you upload images or media to our website (such as profile pictures or in comments), please be aware that these may contain embedded location data (EXIF GPS data). Other visitors can download and extract this location data from your images. We recommend removing location data before uploading images.
2.6 Email Communications
We use FluentCRM and Amazon SES to send:
- Account confirmation emails
- Password reset emails
- Transaction receipts and download links
- Subscription renewal notices
- Product updates and newsletters (only if you opt in)
We collect email open rates, click-through rates, and engagement metrics to improve our communications. You can unsubscribe from marketing emails at any time using the link in each email.
2.7 Analytics and Website Usage
We use analytics tools to understand how visitors use our site:
- Google Analytics – Tracks pages visited, time on site, traffic sources, and general demographic information
- Rybbit Analytics – Provides anonymized usage insights and behavior tracking
This data is typically anonymized or aggregated and helps us improve our website design and content.
2.8 Cookies and Tracking Technologies
We use cookies and similar technologies for various purposes:
Essential Cookies (Required)
- Login cookies – Keep you logged in for 2 days (or 2 weeks if you select “Remember Me”)
- Session cookies – Maintain your browsing session and preferences
- Comment cookies – Save your name, email, and website for one year so you don’t need to re-enter them
- Editor cookies – Temporary cookie when editing content (expires after 1 day)
Analytics and Performance Cookies
- Google Analytics cookies – Track website usage and performance
- Rybbit Analytics cookies – Additional usage tracking
Advertising and Marketing Cookies
We use cookies from the following advertising platforms to show you relevant ads and measure campaign performance:
- Meta (Facebook/Instagram) – Meta Pixel for ad targeting and conversion tracking
- Google Ads – Google advertising cookies for remarketing and ad measurement
- Microsoft Bing Ads – Bing UET tag for ad tracking
- Pinterest – Pinterest Tag for ad targeting and analytics
These platforms may track your activity across websites and build advertising profiles. You can learn more about how they use your data in their respective privacy policies.
3. Spam and Security Protection
To protect our site and users from spam and malicious activity, we use:
- Akismet – Checks comments and form submissions for spam. Akismet may process your IP address, user agent, referrer, and comment content. See Akismet’s privacy policy.
- Google reCAPTCHA – Verifies that you’re human when submitting forms. reCAPTCHA collects hardware and software information and sends it to Google. See Google’s privacy policy.
4. Embedded Content from Other Websites
Pages on our site may include embedded content from other websites (such as YouTube videos, Twitter posts, or other media). When you interact with embedded content, those external websites may:
- Collect data about you
- Use cookies and tracking technologies
- Monitor your interaction with the embedded content
This happens exactly as if you had visited those external websites directly. We have no control over how these third parties collect or use your data.
5. Who We Share Your Data With
We share your personal information only in the following circumstances:
Service Providers
- Stripe – Payment processing for purchases and subscriptions
- Amazon SES & FluentCRM – Email delivery
- Google Analytics & Rybbit – Website analytics
- Akismet – Spam filtering
- Automattic (Gravatar) – Profile pictures for comments
- Advertising platforms – Meta, Google, Microsoft Bing, Pinterest (as described above)
Legal Requirements
We may disclose your information if required by law, court order, or to:
- Comply with legal obligations
- Protect our rights, property, or safety
- Prevent fraud or security issues
- Comply with Canadian tax and financial regulations
Password Resets
When you request a password reset, your IP address is included in the reset email for security purposes.
We never sell your personal information to third parties.
6. How Long We Keep Your Data
Comments
Comments and associated metadata are retained for 3 years after posting, or until you request deletion. This allows us to automatically approve follow-up comments from recognized users.
User Account Data
Personal information you provide in your user profile is stored while your account is active, plus 90 days after account closure (unless you request immediate deletion). You can view, edit, or delete your profile information at any time, except your username.
Transaction Records
Purchase history, invoices, and payment records are retained for 7 years to comply with Canadian tax and financial record-keeping requirements.
Analytics Data
Analytics data is typically retained according to our analytics providers’ default retention periods (usually 26 months for Google Analytics).
Email Communication Data
Email engagement data (opens, clicks) is retained for 2 years for marketing optimization purposes.
7. Your Privacy Rights
Under Canadian privacy law (PIPEDA), you have the following rights regarding your personal data:
Right to Access
You can request a copy of all personal data we hold about you. We’ll provide this in a portable, machine-readable format.
Right to Correction
You can update or correct your personal information at any time through your account settings, or by contacting us.
Right to Deletion
You can request that we delete your personal data. We will comply unless we’re required to retain it for legal, tax, or security purposes.
Right to Withdraw Consent
You can withdraw consent for marketing emails, cookies (except essential ones), or data processing at any time.
Right to Object
You can object to certain types of data processing, such as profiling for marketing purposes.
How to Exercise Your Rights
To exercise any of these rights, contact us at support@papertexture.co. We’ll respond within 30 days.
8. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse:
- Passwords are encrypted using industry-standard methods
- Payment information is processed through PCI-compliant providers (Stripe)
- We use secure HTTPS connections for all data transmission
- Access to personal data is limited to authorized personnel only
- Regular security updates and monitoring
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. International Data Transfers
Your data may be transferred to and processed in countries outside of Canada, including the United States, where some of our service providers are located (such as Google, Amazon, and Stripe). These countries may have different data protection laws than Canada.
When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses
- Adequacy decisions
- Provider certifications (e.g., Privacy Shield frameworks where applicable)
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will delete it immediately.
If you believe we have collected information from a child under 13, please contact us at support@papertexture.co.
11. Managing Your Cookie Preferences
You can control and manage cookies in several ways:
Browser Settings
Most browsers allow you to refuse or accept cookies, delete existing cookies, or be notified when cookies are set. Check your browser’s help section for instructions.
Opt-Out Links
- Google Ads: Google Ad Settings
- Meta: Facebook Ad Preferences
- Microsoft Bing: Microsoft Privacy Settings
- Pinterest: Pinterest Personalization Settings
Google Analytics Opt-Out
Install the Google Analytics Opt-out Browser Add-on.
Note: Blocking essential cookies may affect website functionality, such as keeping you logged in.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or services. When we make significant changes, we will:
- Update the “Last Updated” date at the top of this policy
- Notify you via email if you have an account with us
- Display a notice on our website
We encourage you to review this policy periodically to stay informed about how we protect your data.
13. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us:
Email: support@papertexture.co
Website: https://papertextureco.stage.site
We will respond to your inquiry within 30 days.
14. Complaints
If you believe we have not complied with Canadian privacy laws, you have the right to file a complaint with:
Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Toll-free: 1-800-282-1376
PaperTexture.co Privacy Policy
Last Updated: December 11 2025
Toronto, Ontario, Canada